ferrule

Terms of Service

Effective date: March 19, 2026

1. Acceptance of Terms

By accessing or using Ferrule ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Service Description

Ferrule is a multi-tenant MCP (Model Context Protocol) gateway that connects your third-party service accounts (such as PracticePanther, Lawmatics, Zoom, CallRail, QuickBooks Online, Slack, Google Search Console, Google Analytics, and Notion) to AI assistants. The Service provides authenticated, organization-scoped access to your connected integrations through a standardized protocol.

3. Account Responsibilities

  • You are responsible for maintaining the security of your account credentials
  • Multi-factor authentication is required for dashboard access
  • You are responsible for all activity that occurs under your account and API keys
  • You must promptly notify us if you become aware of any unauthorized access to your account

4. Third-Party Services

Ferrule connects to third-party services on your behalf. Your use of those services is governed by their respective terms of service and privacy policies. You are responsible for complying with the terms of any third-party service you connect through Ferrule.

5. QuickBooks Online Integration

The QuickBooks Online integration provides read-only access to your QuickBooks data. No create, update, or delete operations are performed. Your use of QuickBooks Online through Ferrule is also subject to Intuit's Terms of Service.

6. API Key Usage

  • API keys grant programmatic access to your organization's connected integrations
  • You are responsible for keeping API keys secure and not sharing them with unauthorized parties
  • API keys have configurable expiration (default 30 days, maximum 365 days) and can be revoked at any time
  • We reserve the right to rate-limit or revoke API keys that are used in a manner that disrupts the Service

7. Prohibited Use

You agree not to:

  • Use the Service to violate any applicable law or regulation
  • Attempt to gain unauthorized access to other users' data or integrations
  • Interfere with or disrupt the Service or its infrastructure
  • Resell or redistribute access to the Service without authorization

8. Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, Ferrule shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service.

9. Termination

You may terminate your account at any time by disconnecting all integrations and deleting your account through the dashboard. Upon termination, all stored tokens, API keys, and account data are permanently deleted.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Changes to These Terms

We may update these Terms from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Contact

If you have questions about these Terms, contact us at [email protected].